Customer Support
Find the most common answers here or connect with us for more specific support.
FAQ
Ausso is a premium off-road club, offering its customers and members exclusive access to our premium content. All customers get free entries into our trade promotions.
Your entry number(s) will be shown as soon as your order is confirmed and will be available under ‘Orders’ on your account. Your entry numbers will also be on your order confirmation email.
We will contact you after the draw to arrange delivery of your prize. Any cash prize will be sent by bank transfer.
Absolutely! Ensuring the legality of our prize trade promotions is a top priority for us. We’ve secured Trade Promotion permit numbers and received government approval for all giveaways that necessitate such clearance. You can locate the specific permit number/s in our prize terms and conditions. Feel free to verify these numbers with the relevant state authorities that issue them. We take compliance seriously!
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Can’t find what you’re looking for? Reach out to our support team and get a reply within 3 working days.