Introduction
AUSSO (ABN 67 674 294 378), referred to as “we”, “us”, or “our”, is committed to respecting and upholding the privacy rights of individuals. We adhere to the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This policy outlines our practices regarding the collection, use, disclosure, storage, and destruction of personal information.

Personal Information
We define personal information as information or an opinion about an identified individual or one who is reasonably identifiable. This includes sensitive information, which covers a range of details including racial or ethnic origin, political opinions, religious beliefs, and health information.

Collection of Personal Information
We collect personal information necessary for our operations. This may include contact details, dates of birth, occupation, service records, payment information, IP addresses, and proof of identity.

How We Collect And Hold Personal Information
We collect personal information directly from you wherever practical. If we receive your information from a third party without your consent, we will inform you. Failure to provide requested information may impede our ability to serve you effectively.

Website Usage Information & Cookies
Our websites utilize cookies, which you can accept or decline. These help personalize your online experience. Our websites also collect hardware and software information to maintain service quality and gather usage data.

Use of Your Personal Information
We use your personal information for administering Ausso activities, communication, feedback response, system development, and internal administrative purposes. With consent, we may also use it for promotional and marketing activities.

Disclosure of Personal Information
Your personal information may be shared with our related entities and third-party service providers for operational purposes. We ensure that these parties uphold this Privacy Policy’s standards.

Overseas Disclosure
We do not typically disclose personal information overseas. However, if required, we take steps to ensure that the recipient does not breach the APPs. By providing your personal information, you consent to its potential transfer outside of Australia, acknowledging that foreign jurisdictions may not have equivalent privacy protections.

Data Security
We safeguard electronic records of personal information in controlled environments. Access is limited to those who require it to perform their duties. We follow the Data Breach Notification scheme under the Privacy Act in case of suspected data breaches.

Destruction & De-Identification
We retain personal information as long as it is needed for our business functions or other lawful purposes. We will destroy or de-identify personal information in accordance with our policies once it is no longer required.

Access To Your Personal Information
You may request access to or amendment of your personal information by contacting our Privacy Officer. We provide various means for you to access your information and will amend any inaccuracies upon request.

Your Consent
By using our website or services, you consent to the collection, use, and storage of your personal information as outlined in this policy.

Payment Information Security
Your payment information is processed through secure gateway providers and is not stored on our systems. We utilize SSL technology for encryption and security measures during transactions.

General Data Protection Regulation (GDPR)
For users accessing our services within the EU, this section details our compliance with the GDPR for processing and monitoring personal data.

Complaints & Concerns
Please contact our Privacy Officer with any privacy-related complaints or concerns. We aim to resolve issues promptly and to the satisfaction of all parties. Unresolved complaints can be directed to the Office of the Australian Information Commissioner.

Changes to this Privacy Policy
We may update this Privacy Policy periodically, with the latest version available on our website.

Contact Details
For any inquiries or complaints regarding your privacy, please contact:

The Privacy Officer
2/53 Yuilles road, Mornington, 3931
Email: support@ausso.com