Ausso.com

Terms and Conditions

Table of Contents

Introduction

Azure Group Ventures PTY LTD trading as AUSSO (ABN 67 674 294 378) (“Ausso”), administers the Ausso platform, which offers an extensive library of automotive articles, and governs your use of our website located at ausso.com (the “Site”), the Ausso Members platform made available through the Site (the “Software”), and the information, content, features, and services provided through the Site (collectively, the “Service”).

YOUR USE OF THE SITE AND/OR THE SERVICE, OR THE PURCHASE OF OUR MEMBERSHIP PACKAGES, GUEST PASSES OR POWER PASSES, SIGNIFIES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS (“Terms”) AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THESE TERMS, INCLUDING ANY MODIFICATIONS THAT AUSSO MAKES FROM TIME TO TIME.

If you do not agree to these Terms, you may not use the Site or the Service. Ausso may amend these Terms at any time by posting the amended Terms on the Site, and you agree that you will be bound by any changes to these Terms. Ausso may make changes to the Site and/or the Service at any time. You understand that Ausso may discontinue or restrict your use of the Site and/or the Service for any reason or without notice. Ausso will endeavour to provide you with reasonable prior notice of any material changes to these Terms where practicable via email notification.

Privacy Policy

By purchasing a Membership Package (Ausso Membership), Guest Pass or Power Pass and using the Site or the Service, you represent that you have read and consent to our Privacy Policy in addition to these Terms. Ausso may revise the Privacy Policy at any time, and the new versions will be available on the Site. Significant changes to the Privacy Policy will be notified to all users via email, if practicable. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Site and/or the Service.

The Service

The Ausso Site is dedicated to providing specialised content tailored for automotive enthusiasts. This content can be accessed through Membership Packages or time-limited passes.

Membership Packages include access to digital articles, a personalised member’s dashboard, and a variety of exclusive member benefits.

Additionally, we offer Guest Passes, available for purchase by both holders of an Ausso Membership and non-members. These Guest Passes grant the holder unlimited access to all of our articles for a specified period. The access under these Guest Passes includes a predetermined quantity of exclusive articles, the details of which are outlined in the specific terms of each pass. Ausso reserves the unilateral right to modify, alter, or discontinue any aspect of the Service, including content and access privileges, at its sole discretion, without prior notice or incurring any liability.

We also offer Power Passes for purchase. Power Passes may be purchased by both holders of an Ausso Membership and non-members and grant the holder unlimited access to all of our articles for a specified period. The access under these Power Passes includes a predetermined quantity of exclusive articles, the details of which are outlined in the specific terms of each pass. Ausso reserves the unilateral right to modify, alter, or discontinue any aspect of the Service, including content and access privileges, at its sole discretion, without prior notice or incurring any liability.

Ausso provides users who purchase either a Membership Package or a Guest Pass with access to free-to-enter giveaways (Giveaways). Ausso provides users who purchase a Power Pass with access to free-to-enter instant win giveaways (Instant Win Giveaways).

All references to currency in these Terms are to Australian dollars.

Account Creation and Maintenance

In order to access the Service, users are required to purchase an Ausso Membership, Guest Pass or Power Pass.

An Ausso Membership, Guest Pass and/or Power Pass requires users to open an account through the Site (Account).

When signing up for an Account through the Site, you are required to provide us with your first name, last name, address, phone number, email address, date of birth and a password (Registration Information).

You must provide accurate Registration Information and maintain the confidentiality of your password. Ausso is not liable for loss or damage from your failure to comply with this security obligation. Account sharing or transfer is prohibited and may result in termination of your Account. You must notify Ausso immediately of any unauthorised use of your Account. Users can update their Registration Information via their dashboard on https://ausso.com/my-account. Each user is permitted to create and maintain only one Account. Creating or using multiple Accounts is prohibited. If a user is found to have more than one Account, we reserve the right to terminate or suspend any or all of their Accounts at our sole discretion. Furthermore, any prizes, rewards, or benefits won or earned by a user found to be in violation of this policy will be forfeited and will not be awarded.

Termination of Account

You have no ownership rights in your Account. Ausso may terminate your Account for any reason, including violations of these Terms.

Ausso Memberships

Ausso Memberships are available through the purchase of Membership Packages. Upon purchase of a Membership Package, you obtain an Ausso Membership.

Membership Packages entitle you to a monthly recurring subscription to the Service. Membership Packages are purchased through an ongoing subscription fee, billed monthly in advance until voluntarily terminated by you or terminated in accordance with these Terms. Three tiers of memberships are available:

Pioneer Explorer GOAT
Cost per month $19.99 $49.99 $89.99
Access to premium content including articles on car culture and travel lifestyle. 125 articles from the 600+ database 250 articles from the 600+ database 500 articles from the 600+ database
Obtain a discount on the value of any Guest Pass or Power Pass purchased during the term of your Ausso Membership 5% discount 7.5% discount 10% discount
Free entries to every Giveaway active during a member’s Ausso Membership term (Eligible Giveaways) 30 Free entries to all Eligible Giveaways 100 Free entries to all Eligible Giveaways 250 Free entries to all Eligible Giveaways
There is a loyalty bonus (in the form of additional entries to subsequent Eligible Giveaways) for all members who maintain their Ausso Membership for longer than 1 month (Loyalty Bonus Entries) 1 extra free entry for every Eligible Giveaway active during the second and subsequent months during a member’s Ausso Membership term 5 extra free entries for every Eligible Giveaway active during the second and subsequent months during a member’s Ausso Membership term 10 extra free entries for every Eligible Giveaway active during the second and subsequent months during a member’s Ausso Membership term
To enrol in an Ausso Membership, you must be at least 18 years old. Loyalty Bonus Entries expire at the end of each billing cycle and are cumulative. New Loyalty Bonus Entries will be conferred to eligible members upon monthly renewal of a subscription, based on the user’s tenure.

Ausso Membership Changes

You may request upgrades or downgrades of your Ausso Membership’s Membership Package. Upgrades take effect immediately and any difference in price is prorated. Downgrades will take effect at the commencement of the subsequent billing cycle. Your Membership Package can only be changed once per billing cycle.

Ausso Membership Termination

Ausso Memberships are paid monthly in advance. Cancellations of Ausso Memberships can be done directly in the Members Profile dashboard at https://ausso.com/my-account/ or via email at [email protected]. Immediately upon cancellation, future automatic payments cease, however, access to membership benefits remains until the end of the billing cycle.

Refunds, Returns, and Exchanges

Membership Packages, Guest Passes and Power Passes are non-refundable, except as required by Australian Consumer Law. For issues amounting to major failures, we offer rectification or a refund. Changes of mind or misunderstandings are not valid reasons for refunds or exchanges. To discuss a refund, return or exchange, email us at [email protected].

Payment Failures

The system will attempt to bill your account 13 times over thirteen days after an initial payment failure. After the 13th attempt, your subscription will be terminated, and loyalty streaks will be lost. Users will be notified by email after each payment failure. No penalties will be charged for payment failures. A user can reactivate their subscription after termination due to payment failure, however loyalty streaks will be lost.

Guest Passes

Members (i.e. holders of Ausso Memberships) and non-members can purchase Guest Passes. An Ausso Membership is not required to purchase a Guest Pass.

Guest Passes grant time-limited access to the entirety of the Ausso article database.

Guest Passes cannot be shared, transferred, extended or refunded.

1 hour pass4 hours pass1 day pass3 days pass1 week pass2 weeks pass
Cost$5$20$50$100$250$400
Free Entry to Giveaways1 free entry into a Giveaway that is active at the time of the purchase of the Guest Pass12 free entries into a Giveaway that is active at the time of the purchase of the Guest Pass40 free entries into a Giveaway that is active at the time of the purchase of the Guest Pass100 free entries into a Giveaway that is active at the time of the purchase of the Guest Pass300 free entries into a Giveaway that is active at the time of the purchase of the Guest Pass600 free entries into a Giveaway that is active at the time of the purchase of the Guest Pass

To purchase a Guest Pass to Ausso, you must be at least 18 years old.

Power Passes

Members (i.e. holders of Ausso Memberships) and non-members can purchase Power Passes. An Ausso Membership is not required to purchase a Power Pass.

Power Passes grant time-limited access to the entirety of the Ausso article database.

Power Passes cannot be shared, transferred, extended or refunded.

10 minutes pass1 hour pass4 hours pass1 day pass3 days pass1 week pass2 weeks pass
Cost$1$5$20$50$100$250$400
Free Entry to Instant Win Giveaways1 free entry into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass5 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass20 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass50 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass100 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass250 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass400 free entries into an Instant Win Giveaway that is active at the time of the purchase of the Power Pass

To purchase a Power Pass to Ausso, you must be at least 18 years old.

Power Passes do not entitle holders to entry in Giveaways. Rather, Power Passes entitle holders to access into various Instant Win Giveaways, as set out on the https://ausso.com/memberships/ webpage.

Giveaways

For details regarding Ausso’s Giveaways, refer to the Giveaway Terms and Conditions accessible on each Giveaway page. Details of each Giveaway can be found on the “Giveaways” tab of the Site.

How to enter

By holding an Ausso Membership or by purchasing a Guest Pass, you will be entered in relevant Ausso Giveaways. Each purchase of an Ausso Membership or a Guest Pass entitles you to a set number of free entries in relevant Giveaways, with the number depending on the membership tier or the type of Guest Pass purchased (as relevant).
Holders of an active Ausso Membership also receive monthly bonus entries into Giveaways based on their membership tier.

Accumulation of Guest Passes

You can acquire multiple Guest Passes. Guest Passes are cumulative.

Winners of Live Draws will be determined by random draws using randomdraws.com.au. Winners of Automated Draws will be drawn automatically using electronic random drawing software. The draw type can be identified on the Giveaway page. Winners will be notified by phone, email or SMS.

Instant Win Giveaways

For details regarding Ausso’s Instant Win Giveaways, refer to the Instant Win Giveaway Terms and Conditions accessible on each Instant Win Giveaway page. Details of each Instant Win Giveaway can be found on the “Giveaways” tab of the Site.

How to enter

By holding a Power Pass, you will be entered in relevant Ausso Instant Win Giveaways. Each purchase of a Power Pass entitles you to a set number of free entries in relevant Instant Win Giveaways, with the number depending on the type of Power Pass purchased (as relevant).

Accumulation of Power Passes

You can acquire multiple Power Passes. Power Passes are cumulative.

Winners of Instant Win Giveaways will be drawn automatically using electronic random drawing software. Winners will be notified by phone, email or sms.

Use of Site and Service

You must comply with all laws and respect intellectual property rights when using the Site and Service. You must not interfere with the operation of the Site and Service or use them for illegal activities. Examples include but are not limited to improper use of the site, hacking and spamming. Violating these terms will result in Account termination.

Who Can Use Our Site?

The Site is intended for users in Australia, excluding South Australia. The Site is directed to people residing in Australia, excluding South Australia. We do not represent that the content available on or through the Site is appropriate for use or available in other locations.

Taxes

Prize winners may be responsible for any and all taxes associated with the prize. If applicable, you must demonstrate that you have paid these taxes in full before we deliver the prize to you. This is not tax advice, and we recommend consulting a tax professional to understand your specific responsibilities associated with claiming the prize.

Our Guarantee

We guarantee that in the event that the stated prize cannot be delivered for any reason, or if the winner is unable to pay applicable taxes, we reserve the right to provide an alternative prize of equivalent value of the original prize. Please note that all Membership Packages, Giveaways and Instant Win Giveaways are governed by our Terms, which outline the full details of participation and prize fulfilment.

Third-Party Products, Services, and Discounts

Ausso is not responsible or liable for any third-party products, services, or promotions that may be associated with this offer. Any issues, disputes, or liabilities arising from third-party products, services, or promotions are solely the responsibility of the respective third party. Ausso disclaims all liability, whether direct, indirect, or consequential, in connection with such third-party matters. Users are encouraged to review the terms and conditions, privacy policies, and other relevant documentation provided by third parties before engaging with their products or services.

Hyperlinks

Links to and from the Site are subject to Ausso’s linking policy and consent.

Intellectual Property

All content on the Site is the property of Ausso and is protected under law. You agree not to reproduce, download, display, transmit, distribute or otherwise use Ausso’s intellectual property without Ausso’s permission.

Liability

Except to the extent required by law, including under the Australian Consumer Law, Ausso excludes all liability arising from or in connection with the Site and the Service. We retain the right to exclude or suspend members for inappropriate behaviour or breaches of the law. You must not assign this agreement or any of its rights or obligations without the prior written consent of Ausso.

Governing Law

The Giveaways and Instant Win Giveaways are void where prohibited. These Terms are governed by the laws of New South Wales, Australia.

Payment Facility

Our payment facility is provided by checkout.com. Please ensure your payment details are up to date to avoid service interruption.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced by a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.

Dispute Resolution

The parties agree to first attempt to resolve any disputes arising from these Terms through good faith negotiation. If the dispute cannot be resolved through negotiations within 30 days, the parties agree to submit the dispute to mediation, by an independent mediator agreed upon by both parties. The costs of mediation shall be shared equally between the parties. If the dispute is not resolved through mediation, either party may initiate legal proceedings in the courts of New South Wales, Australia.

Force Majeure

To the maximum extent permitted by law, Ausso shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: Natural disasters, pandemics or epidemics, acts of government or public authorities, war, terrorism, civil unrest, strikes, supply chain disruptions or utility or telecommunications failures, and Ausso shall be entitled to a reasonable extension of time for the performance of such obligations.

Final Provisions

In the event of any conflict or inconsistency between these Terms and any other terms and conditions that apply in relation to your use of the Site and the Service, these Terms shall prevail to the extent of the conflict or inconsistency. For the avoidance of doubt, where no conflict or inconsistency exists, the terms of both documents shall apply cumulatively.